Organizational factors affecting data quality of routine health management information system quality: Case of Uasin Gishu County Referral Hospital, Kenya

Abstract

Globally, dynamics on health system are underpinned by a well-functioning health management information system. The absence of institutional frameworks, financing, leadership and dissemination of information affect organization processes. Strong government documentation to guide the operation is a key foundation in the delivery of health services. The study was carried out to establish the organizational factors influencing data quality of routine health management information system. A cross-sectional design was employed in this study. Quantitative measures were used in collecting data from health workers on the availability of institutional document, leadership, financing and data sharing while qualitative measures were employed to generate more in-depth information of the subject matter. The results reveal that thirty two (39.5%) of the respondents said there is availability of standard operating procedures while none of the respondents indicated lack of data quality protocol. A strong association was found between support supervision and the frequency of support supervision with chi square X² = (1)=37.913, n=81, p<.05.  Finally, institutional documentation was rarely available especially standard operating procedures, data quality protocol, strategic plan, operation plans and policy  to enhance data quality through alignment of organization manageability, efficiency, effectiveness and agility of health institutions.

Keywords: Organizational factors, data quality, health management information system