The influence of organisational culture on employees’ engagements in Tanzania: A Case of NSSF – Arusha regional headquarters

Abstract

The study used the descriptive and correlational analysis to examine the influence of organizational culture (measured by the core values of integrity, innovativeness, teamwork, accountability, and transparency) on employees’ engagements (measured by strong financial management, high productivity, and employees’ job satisfaction) in Tanzanian National Social Security Fund (NSSF). While there are many NSSF branches in Tanzania, Arusha regional headquarters was chosen as a case to represent the rest of the branches in the country. The study found out that changing procedures and regulations if they complement to existing culture do not significantly affect employees’ engagement and job performance. Teamwork works to promote trust, enthusiasm to fulfillment of institutional goals and meets expectations. In order to enhance productivity and employee’s engagement, the government and all development stakeholders must improve on their policies towards maintaining organization culture and meet the protective expectations of workers that promote their individual development in the long run. This can be done through provision of right chances of promotion and displaying job performance to individual workers.

Keywords:

Institutional reforms, financial management, Integrity, organization culture, employee engagement, professionalism