Career development and advancement of human resources – how they influence the performance qualities of local government administration

Abstract

Managing career development and advancement in human resources is a very important concept because the human factor as a resource can generate comparative advantages for organizations. Therefore, in today’s highly competitive environment, career development and advancement of human resources is the key to the success of any organization and an important resource to be cultivated and managed as a strategy that is required by all organizations. Therefore this study’s objective is to explain the link between career development and performance increase in public sector using combined methodologies and tools, as well as combining the analyses of primary and secondary data. There is an increasing rate of change in our organizations and in the knowledge and skills we need to perform our jobs. Career ladders are rapidly shrinking or disappearing as reorganizations lead to flatter structures. This is a much more problematic issue in transition countries and specifically in the public sector, where possibilities are sometimes limited. There is an ever-increasing need to keep learning in order to keep up with the rapid growth in knowledge and the rate of change in our workplace environments. This paper tries to analyze the impact of career development opportunities in quality increase of public services in Kosovo.

Keywords: Career development, human resources, performance, quality, local governance, Kosovo