Issues in Business Management and Economics
Vol.2 (3), pp. 034-045, March 2014
Article ID BM/014/007. 12 pages
Copyright © 2014 Author(s) retain the copyright of this article. Author(s) agree that this article remain permanently open access
under the terms of the Creative Commons Attribution License 3.0 International License
Original Research Paper
The new path to effective management practices in small-scale businesses in Nigeria: A focus on the information and communication technology (ICT) sub-sector
Accepted 4 January, 2013
Okanta, Sunday Ukeje
Department of Banking and Finance,Abia State University,Uturu,Nigeria.
Author Email: firstname.lastname@example.org
This paper takes a critical look at the managerial abilities and traits/skills of small scale business owner-managers (Chief Executive Officers) in the Information and Communication Technology (ICT) subsector of the Nigerian economy. The objective is to identify a new approach to effective management competencies that these ‘owner-managers’ can seek now and in the future for the expansion and growth of the subsector. The design and plan of the research methodology follows the work of a US-based executive search firm-Heidrick and Struggles. Critical job traits/skills of about one hundred Chief Executive Officers (CEOs) of identified small-scale ICT businesses, and their descriptions were examined. The job descriptions (competencies), through structured questionnaires, were presented to the CEOs to rank from “essential” to “not essential” and to “nice-to-have”, covering competencies used in the past, being used in the present and desired in the future. The data generated were analyzed using the simple mean method. The aim was to extract some signals about how ICT owner-managers’ leadership traits/skills are evolving. One theme that ran consistently through this finding was the requirements that all small-scale ICT CEOs should shift towards integrated, broader and technology-driven business acumen and greater leadership traits/skills in informational, financial, marketing, human resources hiring and general counseling expertise. In other words, the technical and functional expertise matter less than leadership traits/skills and a stronger grasp of business fundamentals today and in the future.
Key words: ICT, competencies, integrated small business ICT CEOs, leadership traits/skills, business acumen.