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AB de Guzman

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AB de Guzman

International Journal of Educational Policy Research and Review
ISSN 2360-7076
Vol.4 (7), pp. 158-168 July, 2017
Available online at
Article ID:/17/EPRR/017/011 pages
Author(s) agree that this article remain permanently open access under the terms of the Creative Commons Attribution License 4.0 International License.

Original Research Article

A panorama of conflict mediation experiences of a selected group of administrators representing the Philippine School Overseas

Alexander S. Acosta*1,2 and Allan B. de Guzman1,3,4

1UST Graduate School
2Philippine School Doha, Qatar
3Research Cluster for Culture, Education and Social Issues,
4College of Education, University of Santo Tomas, Philippines

*Corresponding Author Email: xandreacts(at)

date Received: March 3, 2017     date Accepted: April 7, 2017     date Published: July 11, 2017


Advocating mediation as a powerful noncoercive, nonviolent, and nonbinding form of conflict intervention, school administrators and corporate managers are bound to mediate conflict before it escalates to formal litigation in court. Guided by the principle of bracketing or reductions to come up with themes through reading and rereading of texts and member-checking procedures, this phenomenological paper has surfaced triad powers of conflict mediation as exercised by 10 select school administrators of Philippine Schools Overseas in the Middle East particularly in The United Arab Emirates, The Sultanate of Oman and The State of Qatar. These include power productive compassion, power of pro-active disposition and power of progressive decision which enabled them to mediate conflict at their peak state of reflective equilibrium.  Amass of ways to resolving conflicts is placed on records but these triad powers on conflict mediation provide portal to probing that conflict mediation is both a science and an art the extent to which school leaders must exercise equilibrium between mind and heart to avoid biased decision, to strengthen working relationship, and to achieve work productivity at the work place.

Key words: Conflict mediation, Filipino administrators, Philippine School Overseas, power of productive compassion, power of proactive disposition, power of progressive decision, Middle East

Acosta and de Guzman